Course Description

The BSB51915 Diploma of Leadership and Management has been designed to turn you into a professional Manager, working to inspire, motivate and get the very best out of employees, while at the same time meeting and exceeding business expectations.

During your studies you will learn how to:

  • Use emotional intelligence to understand team members, learn how to work with them and relate to them. Emotional intelligence will also help you to draw out the best in staff, and to resolve conflict.
  • Support the recruitment, selection and induction of staff, lead and manage team effectiveness, and manage people performance.
  • Undertake project work, manage budgets and financial plans, oversee quality customer service, and facilitate continuous improvement within a business environment.
  • Develop and manage operational plans, and create and roll-out workplace learning.

The course is delivered online, so there are no classrooms and no deadlines. You simply study wherever you want, whenever you want, on any device (phone, tablet, laptop, desktop computer).

The BSB51915 Diploma of Leadership and Management has been designed to turn you into a professional Manager, working to inspire, motivate and get the very best out of employees, while at the same time meeting and exceeding business expectations.

During your studies you will learn how to:

  • Use emotional intelligence to understand team members, learn how to work with them and relate to them. Emotional intelligence will also help you to draw out the best in staff, and to resolve conflict.
  • Support the recruitment, selection and induction of staff, lead and manage team effectiveness, and manage people performance.
  • Undertake project work, manage budgets and financial plans, oversee quality customer service, and facilitate continuous improvement within a business environment.
  • Develop and manage operational plans, and create and roll-out workplace learning.

The course is delivered online, so there are no classrooms and no deadlines. You simply study wherever you want, whenever you want, on any device (phone, tablet, laptop, desktop computer).

Potential career outcomes

  • Branch Manager
  • Business Manager
  • Department Manager
  • Operations Manager
  • Production Manager
  • Retail Manager
  • Store Manager
  • Team Leader

Disclaimer

The Course Material provided by Open Colleges Pty Ltd is based on the legislative framework provided and maintained by the Australian Government. Any reference to legislation, Australian Standards, Codes of Practice and guidelines for industry will be based on the use of the appropriate Australian legislative framework.

Course number E1070IN
Qualification name BSB51915 Diploma of Leadership and Management
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Demonstrations, Portfolio of evidence, Presentations, Projects, Questions, Written reports
Awarded by
  • Open Colleges (Provider number: 90796)

The BSB51915 Diploma of Leadership and Management has been designed to turn you into a professional Manager, working to inspire, motivate and get the very best out of employees, while at the same time meeting and exceeding business expectations.

During your studies you will learn how to:

  • Use emotional intelligence to understand team members, learn how to work with them and relate to them. Emotional intelligence will also help you to draw out the best in staff, and to resolve conflict.
  • Support the recruitment, selection and induction of staff, lead and manage team effectiveness, and manage people performance.
  • Undertake project work, manage budgets and financial plans, oversee quality customer service, and facilitate continuous improvement within a business environment.
  • Develop and manage operational plans, and create and roll-out workplace learning.

The course is delivered online, so there are no classrooms and no deadlines. You simply study wherever you want, whenever you want, on any device (phone, tablet, laptop, desktop computer).

Module 1

  • Establish and maintain an WHS system
  • Establish and maintain participative arrangements for the management of WHS
  • Establish and maintain procedures for identifying hazards and assessing and controlling risks
  • Establish and maintain a quality WHS management system

Module 2

  • Define project
  • Develop project plan
  • Administer and monitor project
  • Finalise project
  • Review project

Module 3

  • Plan financial management approaches
  • Implement financial management approaches
  • Make informed decisions
  • Review and evaluate financial management processes

Module 4

  • Implement plans to meet internal and external customer requirements
  • Ensure delivery of quality products and services
  • Deliver products and services to customer specifications
  • Monitor, adjust and review customer service policy and procedures
  • Make decisions to overcome problems

Module 5

  • Lead continuous improvement systems and processes
  • Develop strategies to ensure that team members are actively encouraged to participate in decision-making processes
  • Establish systems to ensure that the organisation's continuous improvement processes
  • Monitor and adjust performance strategies
  • Manage opportunities for further improvement

Module 6

  • Plan for recruitment
  • Plan for selection
  • Support selection process
  • Induct successful candidate

Module 7

  • Establish team performance plan
  • Develop and facilitate team cohesion
  • Facilitate teamwork
  • Liaise with stakeholders

Module 8

  • Allocate work
  • Assess performance
  • Provide feedback
  • Manage follow-up

Module 9

  • Identify the impact of own emotions on others in the workplace
  • Recognise and appreciate the emotional strengths and weaknesses of others
  • Promote the development of emotional intelligence in others
  • Utilise emotional intelligence to maximise team outcomes

Module 10

  • Develop operational plan
  • Plan and manage resource acquisition
  • Monitor and review operational performance

Module 11

  • Manage ideas and information
  • Establish systems to develop trust and confidence
  • Manage the development and maintenance of networks and relationships
  • Manage difficulties to achieve positive outcomes

Module 12

  • Create learning opportunities
  • Facilitate and promote learning
  • Monitor and improve learning effectiveness

Education

There are no formal education entry requirements for this course.

Minimum age

You will need to be at least 18 years old.

English

This course requires learners to read online learner modules, undertake a range of task-driven assessments and engage in online discussions. Consequently, learners need to have an effective command of written and spoken English. As a guide we recommend that learners currently or have previously:

  • Been employed in a workplace for at least one year, where they predominantly use English language in verbal and written communications and/or;
  • Have successfully completed one year of study taught predominately in English language and/or;
  • Have successfully completed one year of study taught predominately in English language and/or;
  • Have achieved an International English Language Testing System (IELTS) examination score of 5.5 during the past three years and/or;
  • Have achieved an overall pass score on our free Open Colleges Learning, Literacy and Numeracy tool available on our website for a Diploma.

Computing

You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 8 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study this course. This tool can also help you determine your learning level and help you plan your future studies.

You can access the Language, Literacy and Numeracy tool here.

Endorsement

This course is endorsed by:

University pathway

Open Colleges has formalised articulation with:

University pathway

Graduates who complete the course will be able to receive 8 credit points towards the Bachelor of Business Program at University Business School Sydney (UBSS). This means students progressing into UBSS will be eligible for 1 year off a 3 year Bachelors degree program with UBSS.

 

Southern Cross University

Graduates who complete the course will be able to receive credit transfer towards the following degrees with Southern Cross University:

  • Associate Degree in Law (Paralegal Studies) | 4 units, of a total of 16 (25% of the course) 
  • Associate Degree of Business | 8 units, of a total of 16 (50% of the course)
  • Associate Degree of Information Technology | 7 units, of a total of 16 (43% of the course)
  • Bachelor of Information Technology | 8 units, of a total of 24 (33% of the course)
  • Bachelor of Accounting | 4 units, of a total of 24 (16% of the course)
  • Bachelor of Business | 8 units, of a total of 24 (33% of the course)
  • Bachelor of Business in Tourism and Hospitality Management | 6 units, of a total of 24 (25% of the course)
  • Bachelor of Business in Hotel Management | 6 units, of a total of 24 (25% of the course)

Entry requirements apply. Please contact us for more information about university pathways.

Intake dates are:

  • 22 January 2018
  • 23 April 2018
  • 20 July 2018
  • 22 October 2018

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